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Old 14-11-2011, 14:12   #4
kwikbreaks
cf.mega poster
 
Join Date: May 2010
Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP.
Posts: 2,082
kwikbreaks has reached the bronze age
kwikbreaks has reached the bronze agekwikbreaks has reached the bronze agekwikbreaks has reached the bronze agekwikbreaks has reached the bronze agekwikbreaks has reached the bronze agekwikbreaks has reached the bronze agekwikbreaks has reached the bronze agekwikbreaks has reached the bronze age
Re: When should I start to worry about speed?

When I spoke to retentions to get my 50Mbps downgraded to 10Mbps because their projected fix date for congestion problems was 3 months away they told me that there would be no penalty for downgrading while still in contract as that is permitted. Of course if you do take that route you'd need to argue the toss with them about any activation charge you may have paid. Plus your problems may not be congestion although I'd guess that they probably are.

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The local paper won't carry stories on cable BB speed. It may be a bad area for ADSL and they might mention that.
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