[daniellejwilson]

Hi I wonder if anyone can help!?

I have 2 white phone sockets in my property, one in the living room and the other in the bedroom. I tested both sockets: the living room socket had a dial tone and the internet is also plugged into that connection without problem. The socket in the bed room had no dial tone. I removed this box from the wall and cut the wires. However i no longer have any dial tone in the living room or internet connection!

- Can anyone advise on what work needs to be done?

- Whether it’s best to call my provider (Talk Talk) to get this fixed?

- And how much it is likely to cost?

Thanking you in advance.

Danielle