" if anything if there's already capacity problems it'll make it worse"
explain that please
I'm not caped for unfair usage is what know for sure.
And really no, 1mbit upload is not damn ample for 30 mbit connection.
Is really not enough. Not for multiplayer games. I had other connections before and I know.
Multiplayer games require some good upload speed (1 mbit is minimal) because as simple I can explain: as long as you can download the state of a player on the map same he(the other player- and can be 50 on the server or more) has to do in same time and in matter of a second or more depending on the pace of the game, but because you're upload can't face it (and has other tray programs and open ports in windows on his back without u using them and is some stupid unwanted traffic created also by windows services) will result in lagg.
Win 7 and Vista has much more traffic than XP and the future windowses will have even more. Traffic not controlled by user. I'm not talking about windows updates either.
But hey VM know most of the people run windows and is hungry itself in upload why so low the uploads than? A marketing tool to force people to buy bigger packages?
Whichever part you turn this problem on something is very clear any decent broadband should have 25% upload or more. That is a standard and should be followed.In my case that is at least 3.33 mbit
I used some 50mb /6-7 mb with peaks of 10 upload and I well know what is huge difference and not because of the damn download for sure.
50/1.75 is a joke hope u'll be upgraded soon well if u play MP games otherwise I guess you might not be bothered for waiting longer to upload a file.

...on the other hand I don't want to take my "business" anywhere even if you say so and don't know why should I?
Yes is a lot of money for a crappy connection go check services like this in other countries and tell me the same thing "I shall endeavor to apprehend the matter"