Quote:
Originally Posted by Mick Fisher
Hmmm...let's see...one of their favourite fobs is that the callers issue is a "National Fault" when it isn't.
Then there is the "I'll just check with 2nd level and ring you straight back" and the call back never comes fob.
Not forgetting the Classic "I cannot find any fault with your connection and cannot give further assistance" before hanging up the phone fob.
If they are not examples of lying and deceiving then I don't know what is.
To cut to the chase they will say anything that comes into their heads to try to terminate the call.
I have nothing against outsourced support centers. Be have some and they are truly excellent. The outsourced support center VM uses is utterly useless, to be brutally frank it is Not Fit for The Purpose.
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Heard it seen it and no surprise.