Quote:
Originally Posted by nutellajunkie
.. you wanna know what started it?
Well, television Email, its not been around for two years (apparently) yet its still available via the interactive menus...
And also, since the call, my services have not been "zippy" as usual.. coincidence?
This is bad news, and AGAIN, overseas representatives give Virgin-media a bad name, and in the words of the MANAGER after I said "I will take this as far as I can", the response was ....
... yes, the call was disconnected!! 
Tomorrow, I will seek further advice, legal if need be...
..all because of a simple query?!?!?
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Nope that I can attest to..However we were told and warned it was going to end..So if you have access to the internet you obviously have access to another email possibility so I fail to see exactly what your beef is about this.
As to the rest of your complaint all I can suggest is that you phone up as close to 8.30 am as you can and you will probably get a home grown CS who still won't be able to give you the TV email back.As for taking legal action..save your money.I don't think you have a case.