Quote:
Originally Posted by japitts
Both of these problems have been posted on the normally-excellent VM support site, but, well, lets just say I don't have total confidence in whoever they're passing the faults to...
1: TV-Choice "What's new". As per http://tinyurl.com/c6buokp - don't get me wrong, not a major issue, but I totally fail to see the logic of asking customers (and techs) to check signal levels before progressing this. It strikes me as a bit like asking a mobile phone user to check their coverage or "try somewhere else" because they can't call a specific number when every other one is fine.
2: "The Jury" from Monday night on ITV. As per http://tinyurl.com/ccstmpx - I've looked again just now, and it's the same. I can only find it by searching, and it's not working from there.
I'm sure most of the people in the support teams are an asset to VM, but I'm just not feeling it at the moment. |
1. Sounds like somethings been lost in translation in the fault ticket. I get the same on my V+HD box, TiVo is ok as it displays a little differently. It's not blank entries though, it's just missing information on some programmes as far as I can see.
2. Jamie has staged it to the VOD team