You may not realise this, but you are being lied to with each call you make to Virgin-media within the New Delhi area.
Even though they say they do, they do not record calls/conversations. Apparently, I am told, they do not have the facility?!?!?!
Each "representative" you talk to, give you a false name. What good would it do Virgin-media in a legal stage if there are false names..
For example, I spoke to a "Jason", real name is
Cheten, the Manager of New Delhi.. Who couldnt tell me who works for him??? What sort of manager doesn’t know who works for them?
Also, duly noted, when I was given notice of a call back, it did not happen. Apparently, my number was UNOBTAINABLE??? WTF, how can it NOT exist, when I have paid for my line??.. Why are we given false names, how would this be if we gave a false name in a legal situation?
Call back was supposed to happen within two minutes, officially..... Now the girl,
Namrata?, AGREED to call back within 2 minutes, or we agreed, I would get SIX months free services...
..Now had recordings actually existed I could prove this, but as it stands, there are ZERO recordings held within NEW DELHI..
This does not look good at all, and anyone that knows me, i am not a lazy man, I will get to the bottom of this...
.. you wanna know what started it?
Well, television Email, its not been around for two years (apparently) yet its still available via the interactive menus...
And also, since the call, my services have not been "zippy" as usual.. coincidence?
This is bad news, and AGAIN, overseas representatives give Virgin-media a bad name, and in the words of the MANAGER after I said "I will take this as far as I can", the response was ....
... yes, the call was disconnected!!
Tomorrow, I will seek further advice, legal if need be...
..all because of a simple query?!?!?