[HD Boy]

Ben is this true ?

This has now been sorted.

There had been some confusion with the billing. Apparently, because we have two 1TB boxes already and had requested a third 500GB this where the extra charges came in. The £3 charge only applies per box if you have different size boxes. So, 3 1TB boxes would incur one £3 fee but a mixture of sizes causes an amount per size, therefore £6. At the time of order it seems that the £6.50 multiroom was being waved. At the time of order, the total cost should have been £114.46 or if I had gone for a 1TB box it would have been £111.46. However, I have saved on the install/activation cost anyway as a 1TB box for our son's room is a bit extreme.



Anyway, they have honoured their original quote of £111.46 so I am happy. Things like this happen, although they shouldn't, but VM always seem to get it right when they have made a mistake which is good.



The only thing they haven't done now is activate the 6 months free Spotify after upgrading to 100mb. I think I shall leave that for now!

http://community.virginmedia.com/t5/...re/td-p/830029

Also another Spotify blunder.