[rizzla]

rang 150, was put through to indian call center, said i wanted to double check what the monthly increase would be to upgrade from 10mb to 30mb and if there were any known issues in my area that would impact on speed i would recieve.
i asked as previously when i upgraded from 10mb to 20mb i never got more than 12mb.
was put on hold for 2 mins and then informed it would be :

£30 activation fee,first 3 months an additional £2.56, after that £ 7.55, no mention of spotify.
virgin media site states first 3 months @ no extra charge .

so who is correct, virgin site or indian call center ?
and does anybody know if 30mb in nn4 northampton postcode(area ref 31) actually delivers 30mb ?

while i was waiting for feedback, i thought i would try the upgrade feature on website, but i cant do it as it asks for an alternative number in addition to my virgin landline ^^