I phoned virgin up 3 weeks ago now telling them my speed was slow and my Ping was ridiculous. Indian call centre tells me "no fault found"
3 weeks on i phoned them again and now they admit theres a fault o nthe network which will be sorted out on Novemeber the 10th
If your from reading please phone up and log the fault/slow broadband.
This company is well known for the muppets they employ and will not sort anything out unless a few hundred people report the same fault.
Awful company