Quote:
Originally Posted by Felim_Doyle
Oops! I missed that bit.
Yes but that's for new customers or existing customers who are upgrading. Surely they'll swap my VBox for a V+Box HD especially as I suspect my VBox is
showing signs of failure.
I have to get an engineer out soon anyway to resolve a low signal problem affecting both the TV and broadband services. I'll be asking about swapping the box when I book the appointment but I wanted to know what the story was in advance so I can ask with confidence.
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They won't swap a non PVR for a PVR as a service call.