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MartMart · 04-11-2011, 22:19

I got a free 2nd TiVo box today! Had the installation booked in a few weeks back to replace my current V+HD box. They didn't book in a time for installation that was suitable so I gave them a call to change it. After rearranging the appointment the lady said we can relocate your existing box for free so I said yes.

Today the enginneer came round with two TiVo boxes as that what was on his work order. I got the paperwork from Virgin out and showed him that the paperwork that I got sent through the post, detailing the same as what I ordered. He phoned up customer services and they said I could keep the TiVo box for free and as I ordered before the price change to £3 a box so my monthly costs hasn't gone up either.

I had dodgy Freeview reception for the last few years (often unwatchable) in the bedroom so I'm well chuffed.

04-11-2011, 22:19	#5719
MartMart Inactive Join Date: Feb 2011 Services: VM XL TV with V+HD, VM XL BB, VM M Telephone Posts: 9	Re: General TiVo Discussion Part 2 I got a free 2nd TiVo box today! Had the installation booked in a few weeks back to replace my current V+HD box. They didn't book in a time for installation that was suitable so I gave them a call to change it. After rearranging the appointment the lady said we can relocate your existing box for free so I said yes. Today the enginneer came round with two TiVo boxes as that what was on his work order. I got the paperwork from Virgin out and showed him that the paperwork that I got sent through the post, detailing the same as what I ordered. He phoned up customer services and they said I could keep the TiVo box for free and as I ordered before the price change to £3 a box so my monthly costs hasn't gone up either. I had dodgy Freeview reception for the last few years (often unwatchable) in the bedroom so I'm well chuffed.