04-11-2011, 18:50
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#5706
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Permanently Banned
Join Date: Jul 2011
Location: Paisley
Services: Triple XL (30MB)
Sky Sports and Sky Movies, Sky Premium HD , 1TB TiVo , V HD
Posts: 1,946
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Re: General TiVo Discussion Part 2
Quote:
Hi,
I may have jumped the gun on an announcement. Our operations team hasn't been able to brief all of our staff on the update just yet, so it would be unfair for me to announce dates when they aren't prepared to receive your calls.
We will be rolling out the software over the period of a week to all of our customers, and you will receive some sort of communication (e-mail, letter) to let you know when to expect your specific update and what to do once you've got it.
Will let you know more as soon as I can share it.
Thanks, and sorry to somewhat disappoint!
Nick
Nick Ontiveros
TV Strategy, Digital Entertainment
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http://community.virginmedia.com/t5/.../814939/page/3
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