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Old 04-11-2011, 15:34   #12
djstevie
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Join Date: Feb 2004
Location: Glasgow
Services: Sky HD+ Multiroom, Sky BB Unlimited, Sky Talk Unlimited.
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Re: Do VM still send out routers?

Quote:
Originally Posted by Big-Gaz View Post
I phone tech support 151 first, got through and they said they could change the router for another router, but not a Superhub, so they put me throught to customer service and it will be 3-5 days.
Also got through to UK Tech and customer service

My router is on the last legs, it wouldn't let me connect to xbox party and game last night, even thought the xbox 360 was in DMZ mode, so just did a direct connection.
Gaz am i reading that correct in that they are going to send you out a router only and NOT the superhub? Reason i ask is that i think my DIR-615 which was supplied by Virgin is dying on me and i spoke to their Twitter team who told me that they cannot send out a router as they dont supply them anymore.
I really dont want to give up my VMNG300 so im in limbo at the moment as what to do. £50 for a decent router at this time of year is beyond me.
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