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devilincarnate · 03-11-2011, 23:17

When I worked for o2 that is what normally happened as the store had to call up. So that they could check all the details, Then they were able to process the new contract.

When anything like what you are experiencing we always advised going back to the store.

Hope you get it sorted and please let us know how you get on.

03-11-2011, 23:17	#4
devilincarnate Still REIGNING Join Date: Jun 2009 Location: Hell Age: 50 Posts: 5,956	Re: Virgin Mobile V Disappointing When I worked for o2 that is what normally happened as the store had to call up. So that they could check all the details, Then they were able to process the new contract. When anything like what you are experiencing we always advised going back to the store. Hope you get it sorted and please let us know how you get on.