Quote:
Originally Posted by thenry
1, depends how crowded your local is. ask VM; ring 150 > 5 'thinking of leaving us' and ask them to put you through to a UK agent, tell them your worries first and they should transfer your call. call during the day tomorrow.
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Transfer the call to what? What a load of *******s why would VM in any capacity transfer a customer to someone within the company to tell them not to upgrade and sign a new contract with them? Your solution to every issue ever seems to be to phone 150 and talk to retentions. They aren't some magic bullet to fix everything in the world ever and it's somewhat odd suggesting that someone who wants to ensure they're making the right choice about upgrading talks to the team in charge of customers who genuinely might want to leave the service.
"Hi thinking of leaving you team I'm thinking of upgrading and signing a new 12 month contract....."
The answer is probably not as you're probably already on the same network as you would be on 30Mb and if not there's a guarantee so you can roll back if you upgrade.
---------- Post added at 19:18 ---------- Previous post was at 19:16 ----------
Quote:
Originally Posted by General Maximus
That being said, many people have still complained about how hot it gets, how bright the LEDs are and how much power it consumes. I am going to be in the same boat as you when I upgrade to 100mbit and i am going to do everything i can to keep my current modem aka the flawless vmng300
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The VMNG300 was far from flawless and you'll have to get shot of it if you want 100Mb as VM step up the number of channels on the service which makes the 8 channels on the Superhub more and more important. This will become a really big issue next year.