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Originally Posted by stereohaven
I forgot to mention earlier that the offer I accepted to move from Sky was subject to a "no questions asked" 28 day money back guarantee.
I admit I still haven't received the contract to study the fine print but my telephone conversation with a VM representative was clear on this point (i.e. that was the case), and it also says it on the back of the marketing letter I received.
So you can test it and leave without fulfilling a contract it would seem, but I am not sure if this guarantee is a standard offer available to all.
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Here this is taken from the small print?
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Money Back Guarantee: Media: Available to new cable customers and existing customers taking a new cable service. Call us within 28 days of activation for a refund of 1st month’s rental charges and any installation charge. You will only be charged for transactions (calls, purchases, service upgrades) occurring after activation. Statutory rights not affected.
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http://shop.virginmedia.com/bundles.html