[kwikbreaks]

I have to declare a personal interest here.

My own connection was performing just fine for ages then suddenly there was a marked degradation - sometimes to quite abysmal performance levels.

From looking at my TBB monitor and some speedtests I'm pretty much convinced that a lot of the congestion is down to a single user - the onset and end of periods of abysmal performance are quite sharp so I don't see what would cause co-ordinated usage of many users plus speedtests taken at such times show a very low upstream. I'm pretty much sure that a single user has taken 100Mbps and is hammering torrents.

I've got an outstanding question on the VM community board on the eta of a fix for the fault reference they gave me when I complained about the congestion. If they don't come up with something reasonable (ie this month) I'll be calling in to downgrade as I don't see paying for 50Mbps when a lot of the time they can't deliver 10Mbps. This has completely destroyed any faith I had in VM and I'll almost certainly be moving to Infinity when it becomes available to me. Of course being a BT product that will probably be poor too but I've seen few horror stories yet.