Quote:
Originally Posted by Topgun
Well, isn't that slightly underhand? Surely the pricing structure should be made available and be crystal clear before you to get to the stage of actually ordering things, don't you think?
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Seems business as usual for Virgin Media looking at threads on here and other discussion boards, which is a shame really - given Virgin have 100% control of their website then you would think that they could be consistent with their pricing messages (and explicit if it only applies to new customers).
MrB
---------- Post added at 23:14 ---------- Previous post was at 23:11 ----------
Quote:
Originally Posted by tycho
Hi,
I did what it sounds like your trying to do (bear in mind I did this before the charge went from £3 per account to £3 per box.
Essentailly, I was entitled to the Mates Rates deal at £38.01 per month, stated as coming with V+HD and a second VHD Box.
When I got my call back I asked the lady if I could add Tivo to the order and was told, Yes I could for £3.
I then asked, If I add Tivo, can I choose to forgo the VHD box, so end up with V+HD & Tivo for £41 per month and she said Yes I could.
Then asked, can I be cheeky - if the Tivo charge is £3 per account, can I have 2 Tivo's instead of a Tivo and a V+HD and still only pay £41 per month - she said 'Yes you can' - so thats what I did, and thats what I've got 
I never asked about adding 2 Tivos's and keeping the V+HD - I think would be pushing it a bit and I'd fully have expected to have been asked for an extra £6.50 to do that.
Does that help?
Cheers
Tony
Edit - the above doesn't mention my install costs - which I had to pay in full (ie £50 for each Tivo and a £40 Install fee) |
Thank you Tony - I know that I am on a reasonably good deal but always looking to get the best possible price when I am renegotiating my deal/setting my contract price for another 12/18 months
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Many thanks
MrB