Cable Forum - View Single Post - 50M North London

Milambar · 01-11-2011, 21:43

Not an expert here, and working from memory so I might be totally wrong...

If past posts on this forum are anything to go by, if you work from home, you should be on a business line not a residential one. The business line has a UK call center, and a SLA (service level agreement), the residential ones don't. Residential lines are just a "best effort".

The technology is the same, but with a different QoS. Some say a different contention ratio too, but others say otherwise.

Perhaps one of the staff with a more in-depth knowlege of the business packages can tell you more.

01-11-2011, 21:43	#11
Milambar Inactive Join Date: Jan 2008 Posts: 954	Re: North London - Stone cold dead ! Not an expert here, and working from memory so I might be totally wrong... If past posts on this forum are anything to go by, if you work from home, you should be on a business line not a residential one. The business line has a UK call center, and a SLA (service level agreement), the residential ones don't. Residential lines are just a "best effort". The technology is the same, but with a different QoS. Some say a different contention ratio too, but others say otherwise. Perhaps one of the staff with a more in-depth knowlege of the business packages can tell you more.