Quote:
Originally Posted by MrB
I have recently inceased my services with Mates Rates which I understand is a discount on the Triple XL package (plus Int and mobile pack, which I didn't need but is apparently compulsory - unless someone knows that you could remove these without losing the Mates Rates discount?). The price is £38.01 including V+ and extra VHD. If you keep V+ (move to another room) and get a TiVo, does this add £3 and remove the multiroom charge (£6.50), or just add another £3 on top? If just adding another £3 on, could you keep all three boxes for the same price? I asked about just changing to 2xTivo before install but they said it woud be another £6 (£3 Tivo charge per box) which didn't sound right so didn't proceed.
I am asking here as people keep reporting adding Tivo brings the price of their multiroom down by £3.50 so thought you may know as it seems from above people are getting different answers to the same question (yes, I know I can get hold of the person who put you on Mates rates, who can contact the Mates Rates team who can call me back ... or I can ask here and hope for the best first!).
Many thanks
MrB
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Hi,
I did what it sounds like your trying to do (bear in mind I did this before the charge went from £3 per account to £3 per box.
Essentailly, I was entitled to the Mates Rates deal at £38.01 per month, stated as coming with V+HD and a second VHD Box.
When I got my call back I asked the lady if I could add Tivo to the order and was told, Yes I could for £3.
I then asked, If I add Tivo, can I choose to forgo the VHD box, so end up with V+HD & Tivo for £41 per month and she said Yes I could.
Then asked, can I be cheeky - if the Tivo charge is £3 per account, can I have 2 Tivo's instead of a Tivo and a V+HD and still only pay £41 per month - she said 'Yes you can' - so thats what I did, and thats what I've got
I never asked about adding 2 Tivos's and keeping the V+HD - I think would be pushing it a bit and I'd fully have expected to have been asked for an extra £6.50 to do that.
Does that help?
Cheers
Tony
Edit - the above doesn't mention my install costs - which I had to pay in full (ie £50 for each Tivo and a £40 Install fee)