Quote:
Originally Posted by mentalis
I'm with npower. I haven't had much problem wqith them (I use 'leccy and gas and pay them each month); looks like my bills might go up again if they have £2m extra to find.
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I was a customer of there's for 2 years and had never missed a payment, I then changed banks and missed one payment because the bank made an error with the DD. I phoned Npower and made a payment with my card to there customer service.
Then the hell started. I received the first letter approximately 7 days later from there own debt collection company in Tyneside" it had a big red bar across the top and the bottom" and it informed me they intended to pass my details to a collector who would call at my house unless i paid them within 7 days via there phone line.
I phoned them and they said your up to date ignore it. I did
what the hell was i thinking.
Then the second letter arrived informing me i had refused to deal with the debt company representative and they intended to issue a request to move my meter to a card meter. I phoned them and they again said sorry it's a mistake ignore it
. Then the guy arrived with a new meter intending to change it out. he was told to leave before i put the meter where the sun does not shine side ways. I phoned them paid in full and moved to southern electric via Uswitch 30 minutes later. Even now i get calls from them out of the blue asking me if i have decided to come back to them, A short F OFF works to calm me
