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Originally Posted by dragon
heres my take on the situaton
I think NTL should offer existing customers who are out of their minimum contract period discounts to get them to stay such as those that new customers get HOWEVER only if the customer agrees to be locked into a 12mnth contract
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Said that pages ago!
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Originally Posted by dragon
that way the customer is happy because they are paying less and NTL are better of becuase now they have kept the customer for another year.
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Makes good business sense to me.
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Originally Posted by dragon
I had a simular situation with vodafone where i phoned up to cancell my contract as i was going to use 3pay and i've ended up with a new mobile, more mins and some free texts but i also agreed to be locked in to the contract for another 12months which doesnt bother me any because theve offerd a good service all the time ive been with them. 
so now they know i will be a customer for another 12months and im happy because im getting a good deal. |
Sums it all up really-are you listening ntl!?
