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djfunkdup · 27-10-2011, 07:30

downstream Power Level (dBmV) -4.46 -4.86 -5.65 -5.44 : is too low..

upstream Power Level (dBmV) 58.21 N/A N/A N/A : is too high

they defo need tweaking..

although your power levels are slightly out of sync,this would not cause your connection to drop.but they do need looked at by a VM tech.sorry i cant be more help .calling between 8pm and 5pm should get you through to uk support.they should be quicker getting your problem resolved.

27-10-2011, 07:30	#2
djfunkdup cf.geek Join Date: Aug 2009 Location: DaRk SiDe Of ThE MooN Services: Hyper-Optic 1Gig Posts: 645	Re: Keep losing internet downstream Power Level (dBmV) -4.46 -4.86 -5.65 -5.44 : is too low.. upstream Power Level (dBmV) 58.21 N/A N/A N/A : is too high they defo need tweaking.. although your power levels are slightly out of sync,this would not cause your connection to drop.but they do need looked at by a VM tech.sorry i cant be more help .calling between 8pm and 5pm should get you through to uk support.they should be quicker getting your problem resolved.