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deps · 26-10-2011, 11:35

A quick update. Had an engineer around last Friday who confirmed (after fitting an amplifier and seeing no improvement) that it is a "street level" problem and that the Network Department will have to fix it. He said that if nothing is better by the end of this week I should phone again.

I get the feeling I'm going around in circles.

Just as an aside, today is the day (26th October) that one phone support person told me "a general problem in your area" would be fixed by.

We'll see...

[edit]
Also interesting to see that, despite it being fairly common knowledge there are big problems in parts of Brighton and Hove, the official status page still shows "Good Service" in the area and that most complaints about it on the official support forums are unanswered.

26-10-2011, 11:35	#8
deps Inactive Join Date: May 2010 Posts: 7	Re: Slow broadband in Brighton? A quick update. Had an engineer around last Friday who confirmed (after fitting an amplifier and seeing no improvement) that it is a "street level" problem and that the Network Department will have to fix it. He said that if nothing is better by the end of this week I should phone again. I get the feeling I'm going around in circles. Just as an aside, today is the day (26th October) that one phone support person told me "a general problem in your area" would be fixed by. We'll see... [edit] Also interesting to see that, despite it being fairly common knowledge there are big problems in parts of Brighton and Hove, the official status page still shows "Good Service" in the area and that most complaints about it on the official support forums are unanswered.