On the phone with someone at Virgin who is insisting I have to pay a second £3 charge for a second box. He says it's because I got the first one discounted and the system can't cope. Is this true? I said that it is the same system that coped, under similar circumstances, with the per account Premium HD charge changes.
---------- Post added at 11:56 ---------- Previous post was at 11:49 ----------
Now he says I can have it but i have to be tied into a further 12 months on all my services and I loose my initial Tivo for life discount I received when I got my initial 1tb box. How can making any changes result in a lossof a for life discount
