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Dai · 24-10-2011, 22:32

OK. For the benefit of Devilincarnate, since we seem to be speaking as if you're not in the room..

What you've done so far, running Malwarebytes and Superantispyware. These programs run in addition to your normal anti-virus programs and check for spyware or malware that the AV might not find.

The next step I suggested is SFC or "System File Checker". This is a tool built into Windows that checks the integrity of key Windows files and replaces them if necessary. Just open the 'Run' function from the Start button and type "sfc /scannow" without the quotes and hit 'Return'

This should spend some time checking your files then finish without any messages.

Worth a try IMHO. If anything has been damaged by spyware it can put you back to a clean slate.

24-10-2011, 22:32	#12
Dai Inactive Join Date: Dec 2006 Location: Lincoln UK Age: 78 Services: 50Mb, TV & Phone Posts: 3,673	Re: Not sure what is wrong? OK. For the benefit of Devilincarnate, since we seem to be speaking as if you're not in the room.. What you've done so far, running Malwarebytes and Superantispyware. These programs run in addition to your normal anti-virus programs and check for spyware or malware that the AV might not find. The next step I suggested is SFC or "System File Checker". This is a tool built into Windows that checks the integrity of key Windows files and replaces them if necessary. Just open the 'Run' function from the Start button and type "sfc /scannow" without the quotes and hit 'Return' This should spend some time checking your files then finish without any messages. Worth a try IMHO. If anything has been damaged by spyware it can put you back to a clean slate.