Quote:
Originally Posted by Masque
So as the OP has a NTL120 which is to say the least an antique who has been advised it needs replacing by a engineer visit which will ensure that the services they are paying for actually work you say that is following the company line, is that comment for real.
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Nopanic posted his opinion of my attitude, based "on my posts". I presumed that meant across various threads. I was trying to clarify things for him.
Quote:
Originally Posted by Masque
So advising that a an engineer is required is how to lose a customer,
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No, but in the context of this thread ...
Quote:
Originally Posted by Nopanic
Yeah, seems like a good idea.
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... most definitely is. It smacks of a two-word attitude.
Quote:
Originally Posted by Masque
the issue is a very old modem which should be replaced on sight.
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... which is what the OP asked for in the first place.