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WaxMan · 24-10-2011, 17:13

Mine was out last Sunday morning for a few hours as well, I had an engineer booked to look at this on sat (I have had similar issues every couple of months since I got VM in this house). However with out notifying me they cancelled the engineer visit it seems that there is an ongoing congestion (with a post code that is 20 miles away RG1) issue which causes my modem to be disconnected from the network and not allowed back on the estimated fix date is 21st of nov so I am stuck until then before confirming if it is local or this other issue.

This same issue also occurred yesterday and caused loss of connectivity from 3pm until 9pm ish, looking back at my logs I can see a couple of short outages for the last week as well.

24-10-2011, 17:13	#3
WaxMan Inactive Join Date: Oct 2011 Services: 2 x Tivo 1TB (XL with Sky Movies) 20Mb internet Posts: 27	Re: sunday Mine was out last Sunday morning for a few hours as well, I had an engineer booked to look at this on sat (I have had similar issues every couple of months since I got VM in this house). However with out notifying me they cancelled the engineer visit it seems that there is an ongoing congestion (with a post code that is 20 miles away RG1) issue which causes my modem to be disconnected from the network and not allowed back on the estimated fix date is 21st of nov so I am stuck until then before confirming if it is local or this other issue. This same issue also occurred yesterday and caused loss of connectivity from 3pm until 9pm ish, looking back at my logs I can see a couple of short outages for the last week as well.