Quote:
Originally Posted by KenK
I don't know the OP's situation, I suspect neither do you - maybe accommodating a tech visit ("the actions offered by the support team") would be a big problem, and a self-install of replacement kit would be easier. The "process" seems to mean no-one in VM has bothered to try to find out.
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VM have deemed the levels to be out of spec, therefore self-install of replacement kit is not 'easier'