Quote:
Originally Posted by Gill72
I am currently on the VIP50 package with the main box being a 1TB Tivo and the extra box is a V+ box, which I have in my bedroom but it one of the first V+ boxes and is very noisy and keeps me awake at night. I phoned up just now to see if I could swap the V+ box for a 500gb Tivo but was told that I couldn't do that on the VIP package, I have to keep the V+ box but can get a 3rd box which can be another Tivo box. Can someone from Virgin confirm this is the case? I'm sure I've read somewhere on here, that other people on this forum have VIP packages but have all Tivo Boxes and not V+ boxes, or have I imagined that?! Thank you.
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I have exactly the same as you at present. I rang up this morning and was charged £49.95 to replace the V+ box with a 500Gb TIVO. I'd try again if you were you! If you ring up around 8.30 in the morning you usually get through to a UK call centre which can help
