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Old 22-10-2011, 11:03   #41
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Virgin broadband is driving me crazy

Quote:
Originally Posted by Tim Deegan View Post
The trouble with ombudsman services is that they are funded by companies within that industry. That isn't so much of a problem with say, the financial sector. But in the telephone business there are only a few main companies. So although OFCOM are supposed to be independent, sometimes ombudsman services in industries without many businesses an be reluctant to make bite the hand that feeds them.
Not addressing the OPs issue directly, but OFCOM are not taken lightly by VM.
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