Thread: Cant get easy modem swap
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Old 22-10-2011, 10:03   #20
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Cant get easy modem swap
Quote:
Originally Posted by KenK View Post
"hub ?" - post #11.
"Like yourself" - please justify that comment, especially the "to the point of failure" bit.
Rather than accepting the support from VM they want to argue, they would rather see nothing done, meaning they have a loss of service than accept the actions offered by the support team.

Of course support isn't always right, but process has to be in place to stop customer demanding unreasonable actions.

You (based on your posts) are one of these customers, nothing is good enough and everything has to go your way, regardless of if your way is right or not.
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