Quote:
Originally Posted by Chrysalis
I got no issue with mark he seems to do his job well.
The VM staff who work on there are also polite and sometimes quite open in their results, posting things like utilisation percentages. The support is certianly higher quality then the phones. The only issue really is as kwikbreaks stated the wait times. When it was down to 2-3 days that was a lot more reasonable and its a shame its increased again.
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Either the support is fine or it's not.. You start your post saying you have no issues with support then go on tonto your only issue is ...
If it's too slow in your opinion tell them.. Give feedback.. Get a response.. Moaning here doesn't help.. Mark very likely will!