Thread: 50M Think Broadband Ping Monitor Results (POST YOURS)
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Old 21-10-2011, 16:02   #708
pabscars
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Join Date: Oct 2008
Location: warrington
Age: 53
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by pau1200 View Post
They did a repull on the coax and tbh its improved alot but its still very poor. How can i find out about utilisation in my area because cs wont tell me anything.
Just ring it in as a fault and ask them to check utilisation for you (upstream and downstream), but wait till your connection is in the crapper (peak time) or whenever you are having problem's. (check your TBB Ping Monitor for clarification on time's when it's been particularly bad.)

I've always found the CEO's office to be pretty decent and in the past have been able to check utilisation over the previous 3 days or so.
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