Cable Forum - View Single Post - VM Community board replies now a week in arrears

Chrysalis · 20-10-2011, 20:51

Well they have escalated it which is good, when i complained I was told its high but not high enough to escalate, which is the answer a customer doesnt want to hear. I would rather hear its low and there is a fault elsewhere causng it or its high and been escalated.

20-10-2011, 20:51	#65
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,050	Re: VM Community board replies now a week in arrears Well they have escalated it which is good, when i complained I was told its high but not high enough to escalate, which is the answer a customer doesnt want to hear. I would rather hear its low and there is a fault elsewhere causng it or its high and been escalated.