Thread: 50M How the Hell does one get a fault fixed these days?
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Old 20-10-2011, 15:29   #1
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
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How the Hell does one get a fault fixed these days?
I am really starting to once again get annoyed by Virgin Support as NO ONE!! on their support forums wants to take responsibility!

I have been having intermittant problems with my net disconnecting since Sept 8th and reported it and after a few responds they have now stopped getting back to me or responding.

I have noticed that on my TV box also i have a samsung the light flashes on and off at times and i have been told that this is connected to the broadband fault and once the intermittant issue is solved the TV box would return to normal and no more problems with interactive and so on.

No one will respond on the broadband forums, India is useless and just says the same old rubbish "We cannot find a problems with ur connection sir" and Support for the TV on the forums says i have to get the broadband fixed when they say there is no fault.

What the hell am i supposed to do?
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