Cable Forum - View Single Post - ASA points out to Virgin Media that latency is not download speed

kwikbreaks · 20-10-2011, 11:10

Obviously folks with a connection that comes close to the VM advertising hype (and I accept that that is most) don't check but if you notice poor performance (as I did) then you do investigate.

The most recent whinger here is me not Chrysalis and the reasons for that are simple - what was a good connection became pretty much rubbish.

I set up a TBB monitor and it became clear to me that there was congestion. I posted about that on the VM forum to get it checked and noticed the increased response time. I considered that of interest to others and mentioned it here. I've also added some of the charts in the very long running thread on the monitor.

I saw mention that rebooting could sometimes shift the upstream channel so I took a look at the modem stats to see what the channel was and noticed while there that the power levels had changed suggesting a change of tap. I remembered a VM bod on the street and could see that the modem resynced around the time I saw him so I whinged about that here too (and posted about the now out of spec upstream on the VM forum).

If it wasn't for whingers like me and Chrysalis there'd be nothing for you employees/fanboys/whatever to respond to and the board would die for lack of posts.

20-10-2011, 11:10	#22
kwikbreaks Inactive Join Date: May 2010 Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP. Posts: 2,082	Re: ASA points out to Virgin Media that latency is not download speed Obviously folks with a connection that comes close to the VM advertising hype (and I accept that that is most) don't check but if you notice poor performance (as I did) then you do investigate. The most recent whinger here is me not Chrysalis and the reasons for that are simple - what was a good connection became pretty much rubbish. I set up a TBB monitor and it became clear to me that there was congestion. I posted about that on the VM forum to get it checked and noticed the increased response time. I considered that of interest to others and mentioned it here. I've also added some of the charts in the very long running thread on the monitor. I saw mention that rebooting could sometimes shift the upstream channel so I took a look at the modem stats to see what the channel was and noticed while there that the power levels had changed suggesting a change of tap. I remembered a VM bod on the street and could see that the modem resynced around the time I saw him so I whinged about that here too (and posted about the now out of spec upstream on the VM forum). If it wasn't for whingers like me and Chrysalis there'd be nothing for you employees/fanboys/whatever to respond to and the board would die for lack of posts.