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Old 20-10-2011, 09:18   #59
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: VM Community board replies now a week in arrears

Quote:
Originally Posted by kwikbreaks View Post
It will be a real shame if they leave the forum to volunteers like pip who can certainly turn around the basic issues very quickly but it takes VM staff to check out congestion and arrange tech callouts for power level problems (the two issues I'm waiting to be answered on there).

I like many others don't have a VM phone and the absence of a national number makes listening to abysmal hold music rather expensive - especially it that is followed up by poor quality support. Another reason I prefer to use the forum.
Fair comment.
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