Cable Forum - View Single Post - VM Community board replies now a week in arrears

kwikbreaks · 20-10-2011, 08:27

It will be a real shame if they leave the forum to volunteers like pip who can certainly turn around the basic issues very quickly but it takes VM staff to check out congestion and arrange tech callouts for power level problems (the two issues I'm waiting to be answered on there).

I like many others don't have a VM phone and the absence of a national number makes listening to abysmal hold music rather expensive - especially it that is followed up by poor quality support. Another reason I prefer to use the forum.

20-10-2011, 08:27	#58
kwikbreaks Inactive Join Date: May 2010 Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP. Posts: 2,082	Re: VM Community board replies now a week in arrears It will be a real shame if they leave the forum to volunteers like pip who can certainly turn around the basic issues very quickly but it takes VM staff to check out congestion and arrange tech callouts for power level problems (the two issues I'm waiting to be answered on there). I like many others don't have a VM phone and the absence of a national number makes listening to abysmal hold music rather expensive - especially it that is followed up by poor quality support. Another reason I prefer to use the forum.