Quote:
Originally Posted by kwikbreaks
I'd like to see where I ever suggested otherwise. You VM guys seem very keen to jump on the customer if they have the temerity to say anything remotely negative about VM.
Forum turn-around used to be 3-4 days now it looks like it's over a week. That is a simple fact even if you don't like it. I suspect it may well be because it was all hands to the phones over the weekend when VM had yet another major routing problem. Alternately it may just be that those who can get jobs elsewhere are jumping ship before the doubtless mass layoffs. It could be any one of dozens of reasons none of which reflect well on VM and speculation is pointless but it's still a fact and it does impact some customers so it's worthy of sensible discussion rather than pedantic twaddle based on my choice of words.
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I wasn't jumping on you at all, I simply made a comment. I'm actually one of the staff under threat of redundancy, helping customers on here and other forums still.