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Originally Posted by Chris
That's the only criterion that's been mentioned by either of the VM staffers posting in this discussion over the last 90 minutes. If there were others, it's not unreasonable to expect them to have perhaps been hinted at by now ...
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I haven't discussed the criteria anywhere as far as I'm aware.
All I said was:
Quote:
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Except the idea of the forum is that it's supposed to be community support first and that the forum team pick up those threads that haven't had a response or reply
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But it's quite obvious from these threads
http://community.virginmedia.com/t5/...ing/m-p/786013
http://community.virginmedia.com/t5/...ls/td-p/774607
That 'oldest only' isn't the only criteria used nor are they a week behind on responding to posts