Quote:
Originally Posted by kwikbreaks
My betting is that they can only view by oldest date and not original posting date anyway.
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That may well be true - it may be true here as well, to be honest I don't know off the top of my head and I've never needed to find out.
However, that's not the point. For a community support forum to work properly it needs a set of well-informed eyes to actually read the boards and identify the issues, not simply scan down the last-post dates and assume the oldest threads are the priorities.
As I said, it is a matter of concern that a company whose business is in this very area is neither devoting sufficient resource, nor sufficiently forum-savvy resource, to it.