Thread: VM Community board replies now a week in arrears
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Old 18-10-2011, 09:16   #19
kwikbreaks
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Join Date: May 2010
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Re: VM Community board replies now a week in arrears
Quote:
Originally Posted by Chris View Post
I said nothing about fresh queries, I said 'by OP date'. Dealing with the threads posted first is an obvious, fair way to handle issues. Dealing with the threads that have been dead the longest is not.
That's probably the only option available in the forum software - specifying decent software is hardly VM's strong point either as evidenced by their My VM backup and Superhub offerings.

Many of the threads have more than one tech intervention - often the first one is to ask for more info by PM and that puts you to the back again. Their wonderful forum software only records the latest IP used by the poster so if you post a problem from home then check from work they can't identify the account unless you used the VM email to register.
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