[KBHammer]

I see VM have closed the fault too, however, it's still not working for me here in St Albans. For example, community.virginmedia.com just times out. Traceroute as follows:

traceroute to virgin.lithium.com (46.19.168.46), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 1.914 ms 1.062 ms 1.806 ms
2
3
4 nrth-bb-1b-as5-0.network.virginmedia.net (213.105.175.153) 8.833 ms 8.511 ms 21.219 ms
5 nrth-tmr-2-ae6-0.network.virginmedia.net (213.105.159.34) 6.791 ms 11.578 ms 13.123 ms
6 tele-ic-1-as0-0.network.virginmedia.net (62.253.184.2) 10.905 ms 13.408 ms 11.786 ms
7 te3-3.mpd01.lon02.atlas.cogentco.com (130.117.14.141) 12.648 ms 14.480 ms 9.094 ms
8 te4-7.ccr01.lon02.atlas.cogentco.com (130.117.50.117) 16.845 ms
te7-2.ccr01.lon02.atlas.cogentco.com (130.117.50.138) 12.456 ms
te4-7.ccr01.lon02.atlas.cogentco.com (130.117.50.117) 12.607 ms
9 te9-2.mpd02.lon01.atlas.cogentco.com (130.117.48.153) 11.009 ms 11.425 ms 13.202 ms
10 * te0-3-0-0.mpd22.ams03.atlas.cogentco.com (130.117.1.205) 21.724 ms *
11 * * *
12 te2-1.ccr01.ams07.atlas.cogentco.com (154.54.57.194) 21.588 ms
te1-1.ccr01.ams07.atlas.cogentco.com (154.54.57.230) 18.812 ms
te2-1.ccr01.ams07.atlas.cogentco.com (154.54.57.194) 23.528 ms
13 149.6.60.2 (149.6.60.2) 22.418 ms 21.492 ms 21.634 ms
14 95.172.79.1 (95.172.79.1) 23.891 ms 19.223 ms
95.172.79.33 (95.172.79.33) 20.193 ms
15 lithiumtechinc-1.mpr1.ams004.pnap.net (95.172.78.146) 22.062 ms 26.331 ms 23.017 ms
16 * * *
17 * * *
18 * * *
19 * * *

And cableforum.co.uk does the same:

traceroute to cableforum.co.uk (87.106.245.143), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 1.361 ms 1.239 ms 0.813 ms
2
3
4 popl-bb-1a-as5-0.network.virginmedia.net (213.105.175.149) 10.435 ms 12.752 ms 9.055 ms
5 * * *
6 amst-ic-1-as0-0.network.virginmedia.net (213.105.175.6) 18.712 ms 18.231 ms 15.921 ms
7 amsix.bb-c.nkf.ams.nl.oneandone.net (195.69.144.220) 25.959 ms 23.679 ms 26.958 ms
8 te-4-1.bb-c.act.fra.de.oneandone.net (212.227.120.130) 25.256 ms 24.300 ms 23.823 ms
9 te-3-3.bb-c.tp.kae.de.oneandone.net (212.227.120.53) 28.275 ms
te-1-3.bb-c.tp.kae.de.oneandone.net (212.227.120.17) 28.352 ms 27.703 ms
10 ae-2.gw-distp-a.bs.ka.oneandone.net (212.227.121.210) 28.467 ms 28.992 ms 28.273 ms
11 ae-1.gw-prtr-r1-1a.fs.kae.de.oneandone.net (195.20.247.137) 29.745 ms 28.052 ms 27.088 ms
12 * * *
13 * * *
14 * * *
15 * * *

And a call to 150 results in the same issues as yesterday, it's your modem, etc. which is not the case, as if I load up a VPN then all sites work fine.



---------- Post added at 06:27 ---------- Previous post was at 05:48 ----------

I see they've closed the fault from yesterday and opened a new call. Priceless!

Service Disruption

intermittent connection issues on your broadband internet service

Reported on: Sun 16 Oct 2011, 09:20 PM
Estimated fix time: Mon 17 Oct 2011, 08:19 AM
Fault reference: F001770093

I guess that's one way to make the call resolution stats look good!