Quote:
Originally Posted by Mick Fisher
I had a similar episode just a short while ago if you remember. I phoned India but they couldn't understand that my speeds were fine but browsing was like wading through treacle with lots of sites just timing out. The agent just wanted to remotely access my PC?? When I retorted "You must be joking" She hung up.
I then got an agent from Liverpool via Thinking of leaving us who, in just a couple of minutes, diagnosed a network problem and said it would be sorted in an hour, and it was. Brilliant service. 
As for the proxy, you don't access it directly but indirectly via the proxy server option in whatever browser you use. Mind you while I was suffering from the issue it made no difference at all. |
yeah i saw that thread, remote access ha! they didn't offer me that option when i called earlier although my systems disabled so its a no go area! i asked to be put through to the dedicated 50Mb support and still got put through aboard.. doesn't any UK agents work during the weekend?
i thought the webcache would of been a mask link
retentions.. their at home drinking a cup of tea