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Originally Posted by Chrysalis
There is nothing logical on that statement unless somehow someone has actually filled their hdd up completely. It does fit a scripted tech support response tho 
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Nothing whatsoever to do with any script apart from that little one in your imagination.
Many people who have little knowledge wonder why their browsing is slow but the speedtests seem fine so they call in, all we do in most cases is get them to empty the cache on the browser and almost by magic the browsing speeds up, you then advise them to periodically clear the cache.
A schoolboy fix but I see that the schoolboys do not think as to why above.
How to Clear Your Cache(And Why You’d Want To)