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Old 15-10-2011, 17:02   #3
Chrysalis
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Join Date: Sep 2003
Posts: 12,047
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Re: Why VM get criticised

I am with you kwikbreaks but there is also a scary thought in my head.

I am thinking why did they release these silly new upload speeds and 100mbit product and wish they didnt. But then facts kick in, if these upload speeds were not released it is very likely I would still be on a single docsis1 9mbit US channel instead of 2 docsis2 18mbit US channels. If I were to compare the service how it was in feb 2011 before the uplift work and how it is now, now is defenitly better even tho its problematic on performance. The problem is I reckon the uplift work that was done should have been done as a matter of congestion relief for the 'old' speeds and nothing more, then further work should have been done for new speeds. Of course VM think different, they cant justify investing in capacity unless they getting something back like new marketable products. The way they see it is the sales are still going up and thats all that matters, the bottom line. Thats why they dont suspend sales in oversubscribed areas as well.

My service before uplift work. It was even worse in jan the month before it but I think between jan and feb they were kicking 10mbit users off back to legacy.



Of course the service between when the uplift work was done and when they actually upgraded the speeds (march to jun 2011) was almost perfect, it was brilliant. Thats what it would be like if the capacity was quadrupled without the speed uplift.
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