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Peter_ · 15-10-2011, 09:24

I wanted my modem upstairs when I originally had my services fitted, the engineer pulled a face until he saw I had a plumb line hanging down where my water pipe went up stairs and a floorboard up in the room, he fitted it without any qualms.

As Nopanic posted ring in and speak to Customer Relations and they should book a free engineer to resite the modem, ring in on 150 from a Virgin Media phone line or 0845 454 1111 from any other phone and choose option 5 option 2 and if you cannot remember your password just press Zero.

15-10-2011, 09:24	#10
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Moving the superhub I wanted my modem upstairs when I originally had my services fitted, the engineer pulled a face until he saw I had a plumb line hanging down where my water pipe went up stairs and a floorboard up in the room, he fitted it without any qualms. As Nopanic posted ring in and speak to Customer Relations and they should book a free engineer to resite the modem, ring in on 150 from a Virgin Media phone line or 0845 454 1111 from any other phone and choose option 5 option 2 and if you cannot remember your password just press Zero.