Thread: Superhub Moving the superhub
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Old 15-10-2011, 09:19   #9
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Moving the superhub

Quote:
Originally Posted by Milambar View Post
A bit strange, when I had mine installed, years ago now, the technician asked me 3 questions.
1) Where do you want your TV decoder located?
2) Where do you want the telephone socket located?
3) Where do you want the broadband router located? (OK, true, it was a SACM back then, not a router).

And yes, he installed them exactly where I wanted them.
That's what should happen ....

Quote:
Originally Posted by jb66 View Post
It's quicker to put them all in the same place. Try the cable then post your stats on here
Lazy techs

To the OP.. Personally I'd call VM and explain the situation I would hope a free tech would be sent to correct the mistake.. Ok it's your mistake for not being in.. But good customer care especially to new customer is also smart

Quote:
Originally Posted by blakey1000 View Post
Yeah, I was at work and when I came back it was all bottom about face! My wife phoned me at work to tell me virgin had ruined the front of the house and she wasn't speaking to the man! Just a communication breakdown (always the same..... !)

I got back from work in time and sorted it out, asked virgin to move the tv point, got a mate to move the phone and i'm running the super hub cable under the floor
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